Our technician on a ladder beside a large steel roll up door on a light industrial building, inspecting the door guides in daylight

Commercial repair · Barrington, IL

Commercial Garage Door Repair

Sectional overhead doors, roll up steel doors, springs and operators on shops, warehouses and offices in Barrington and the northwest suburbs. We come to the door, tell you what failed, and give you the price before we touch anything.

  • Licensed and insured
  • Upfront quote before work
  • Parts-and-labor warranty

Overhead and roll up doors

Commercial garage door repair for overhead and roll up doors

Commercial garage door repair covers the doors that keep a business running: sectional overhead doors on service bays and loading areas, and rolling steel doors that coil up into a hood over the opening. These doors are bigger, heavier and opened far more often than the one on a house, so the parts wear faster. A door that cycles many times a day can burn through springs, rollers, hinges and operator gears in a fraction of the time a home door would.

The usual causes are the same few. A forklift or delivery truck clips the track or the bottom panel. A counterbalance spring loses its tension and the operator ends up lifting the whole door by itself. A roll up curtain slips out of its guides and jams halfway. Our commercial overhead door service starts with finding which of these it is, because the repair for a bent guide is nothing like the repair for a worn operator.

We repair the door, the springs, the tracks and guides, and the operator, and we also handle commercial overhead door installation when a door is past saving. Barrington Garage Door Repair Co is locally owned and operated, licensed and insured, so the building owner or property manager can approve the work knowing who is on the job. If the damage is limited to one side of the opening, we say so rather than suggest a full replacement.

Our technician kneeling at the base of a commercial sectional overhead door in a service bay, checking a heavy steel track and roller with a gloved hand

Commercial diagnosis

What we check first on a commercial overhead door

Springs and balance

Commercial springs are sized to the weight of the door. We check the tension, the shaft and the cables, because a door that is out of balance strains the operator and can drop without warning.

Tracks, guides and rollers

Sectional doors ride in steel tracks, and roll up doors slide in vertical guides on each side. A bent track or a worn roller makes the door bind, scrape or twist as it travels.

Operator and controls

Trolley, jackshaft and hoist operators each fail in their own way. We test the limits, the clutch or brake, the wall station and the remote before we decide whether it needs repair or replacement.

Safety edges and photo eyes

A door that closes on a vehicle or a person is a liability. We check the bottom edge sensor and the photo eyes so the door reverses the way it should.

Panels, curtain and seals

Dented panels, cracked hinges, a damaged roll up curtain slat or a torn bottom seal let weather and pests into the building and put extra strain on the rest of the door.

The service visit

How a commercial door repair goes

  1. 01

    You describe what the door is doing

    Tell us what kind of door it is, how it fails, and whether anything hit it. That is enough for us to bring the right parts.

  2. 02

    We come out and test the door

    Our uniformed technicians come to the building, shut the door down safely and check the springs, tracks, operator and safety devices one by one.

  3. 03

    We explain what we found

    You hear the problem in plain words, the repair options, and an upfront quote before any work begins. Nothing is started until you agree to it.

  4. 04

    We repair it and test it again

    We make the repair, rebalance the door, and run it through full cycles so you know it opens, closes and reverses properly before we leave.

Door stuck open or stuck shut on a working day?

Tell us what it is doing and we will tell you what it likely needs.

Commercial work

Commercial overhead door work

Close view of the heavy torsion spring and cable drum above a commercial sectional door
Commercial torsion spring and drum

Commercial door answers

Commercial garage door questions

How do I know whether my commercial door needs a repair or a replacement?
Repair makes sense when the damage is limited to a part, such as a spring, a roller, a stretch of track or an operator. Replacement makes sense when several panels are creased, the frame of the door is twisted or parts for an old door are no longer made. We look at the whole door and tell you which side of that line it is on, and the quote shows both options when both are realistic.
What is the most common problem with commercial garage doors?
Broken springs and damaged tracks top the list, both caused by the sheer number of cycles a business door goes through and by the occasional vehicle bump. Operator problems come next. Because a door under constant use wears all its parts together, a spring repair is usually the moment to look at the cables, rollers and hinges too. Spring repair on a commercial door follows the same logic as on a house, just with heavier hardware.
How is the price of a commercial repair worked out?
The price depends on the size and type of door, the parts it needs and the condition of the opening around it. A single roller costs far less than a spring set or a new operator, and a high or wide door takes more hardware. We give you the quote before any work begins, so you decide with the full number in front of you.
Is it safe to keep using the door until you arrive?
If a spring has broken, the cable is loose or the door is hanging crooked, stop using it. A door that is out of balance can fall, and forcing the operator to lift it can strip the gears. Leave it where it is, keep people and vehicles clear of the opening, and tell us what it is doing so we bring the right parts.
Can you replace a commercial door or just repair one?
We do both. When a door cannot be repaired sensibly, we handle the replacement as well, and the same technician who finds the problem explains why a replacement door is the better choice before you commit to anything.
What should I have ready when I call about a commercial overhead door?
Know whether it is a sectional door or a rolling steel door, roughly how large the opening is, and what the door did when it failed. Mention any impact, odd noise or opener behavior. Photos of the springs, track or operator help if you have them, but they are not required.

Barrington businesses

Business door not working right?

Tell us what the door is doing and we will come out, check it and explain the repair before any work starts. Our repairs and installations are backed by a parts-and-labor warranty.